Short Version..... CCS put a Mitsubishi air conditioner in my bedroom yesterday. I had the best sleep in decades due to no outside noise. The company did an exceptional job. They were professional. Price was spot on. I highly recommend them......................... LONG VERSION OK. 24 years in my home. Last night was the first real sleep I have had in 24 years....thanks to Heathe and the guys at Combined Comfort Systems! No ambulances, police cars, motorcycles, dogs barking, traffic whooshing, wind chimes, the guy who comes home and slams his truck door at 3 am, no fog horns, boat motors, geese, seagulls, crows, robins, drunks yahooing, teen pool parties down the lane, bottle collectors, airplanes, my neighbours noisy sliding gate, cars warming up for 15 minutes at 5:30 am....... A real quiet sleep. 7.5 hours uninterrupted. All due to a new Mitsubishi mini split system that Heathe and Nicholas put in yesterday. What a superb investment and I only wish I had done this 24 years ago. The unit in our bedroom is so quiet we were not sure it was on but the cold air coming from it was refreshing. It has a timer so the bedroom will be cool by the time we go to bed and will stay cool all night, automatically turning off at a set time in the morning. Or we can set it manually. But I prefer the consistency! The unit under my deck that has the big fan in it is so quiet outside that I had to put my hand in front to feel the air being blown. No disturbing the neighbours with that! We saw thousands of these types of systems in Asia when we were there. It seems like everyone has them. My brain realized that the companies that have been making them forever, like Mitsubishi, must have them figured out pretty well. They supposedly last for many many years without breaking down. They are unobtrusive. And, this is a big factor, not too expensive. After last night, I honestly think they are worth magnitudes more that we were charged. Nicholas and his apprentices did an exceptional job. They worked all day on a difficult placement, and were professional, courteous, and knowledgeable. There was no slacking off. Nicholas showed up early and ran the job with full control. He is an 8 year journeyman with loads of experience. I felt in good hands. The whole process of air conditioning is waaaay more complicated than I would have expected. To have him explain things to me was illuminating. I have a science background and was very impressed with the chemistry and physics of how everything works in this system. When the guys left I checked around and they had done a full clean up, so kudos for that as well. Heathe is the owner and big boss. I met him at the Home Show and his easy demeanour and sense of humour connected with me immediately. I spoke to several companies that day, let them all know that we were looking for a system and asked to be contacted. Heathe was the first AND ONLY ONE to contact me! He called just a day or two after the show, and came by to assess our place. (Funnily, one other company contacted me....late last night! Too late guys!) We were impressed with his years of experience and his personality. Less than a week later we have an air conditioner in our bedroom that is guaranteed to make me sleep better. (BTW, I do not know if you have been following current research into how important sleep is for you. A proper sleep will decrease the propensity and/or severity of dementia in later years. This is a really big factor for us after watching my Dad go through 3 years of hell from dementia. I don’t care how much it costs to avoid that - so I sure as heck will do whatever it takes to mitigate that horrible situation. I think the system that CCS put in our place will change my long term outcomes as it related to dementia. PLUS, I know that on a day to day basis I will be healthier because now I will have uninterrupted sleep.) So this is a long review but I have to tell you that if you are thinking about making any changes at your place then give Heathe a call. BTW Heathe...you could have charged me more!